Delivery is available to a Speedy courier’s office and to an address on the territory of the Republic of Bulgaria and prices vary according to your location. Each delivery outside the territory of the country should be paid according to the respective courier tariffs by the Client.

For orders over BGN 40 from panda-books.com the delivery is at the expense of the Merchant.

The trader is obliged to deliver the ordered item within 3 working days from the day on which the order is placed. Official non-working days are not included in the specified period.

The customer bears the full risk of damage / loss of the goods after delivery. Immediately after the delivery of the goods by courier, the Merchant is released from the risk that is transferred to the customer. The merchant is not responsible for the delay if the delay is due to a courier or other supplier.

Immediately after delivery, the goods should be carefully inspected by the customer or a person authorized by him. Any damage, shocks and other damages should be reported immediately to the Merchant. In case of existence of damages, which are a consequence of the transportation of the goods, the Merchant is not responsible for the warranty service of this goods.

If an incorrect or wrong address, contact person and / or telephone number is indicated when submitting the order, the Merchant is not bound by any obligation to fulfill the order.

In case the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this period, the Merchant is released from its obligation to deliver the goods ordered for purchase.

When the delivered goods clearly do not correspond to the goods ordered for purchase by the Customer and this can be established by its ordinary inspection, the Customer may request that the delivered goods be replaced with those corresponding to his purchase order within 24 hours of receipt.

In case of non-compliance or damage, the Customer may return the purchased goods within 14 calendar days. The costs of courier services in this case are borne by the Client.

The customer is obliged to pay the price of his order according to the way announced on the page panda-books.com. Payment is made only after receipt of the goods by cash on delivery, directly to the courier or in their office.